I’m sure most of you have already heard about the United Airlines fiasco. Long story short: United Airlines overbooked a flight. They had to kick off passengers. One passenger refused to leave his seat. UA sick the police on him. He got beaten black and blue, and he was escorted off on a stretcher.
The situation itself was horrific enough, but even more sickening have been the countless sycophants coming to UA’s defense by blaming the passenger for refusing to give up his seat.
Even more infuriating have been how otherwise respectable libertarians like Julie Borowski have decided to blame the victim:
Yes, because UA had no choice but to resort to violence. It’s not like there's ever been a similar situation with another airline that managed to resolve the issue non-violently.
Oh wait! Actually there has:
In a shining example of what customer service really means (sorry, United Airlines) Delta kindly asked a family if they'd be willing to give up their seats — and offered $11,000 for the inconvenience.Never trust anyone who claims that state violence is the only answer. It never is.
Needless to say, the family decided that the inconvenience of delays and transfers were well worth the compensation.
Condé Nast Traveler reports that Forbes contributor Laura Begley Bloom rerouted and changed three reservations after Delta asked for volunteers to reschedule their trips on an overbooked flight. While some may see getting off the plane, hoping for a new flight the same day (or next), and rearranging a vacation or return trip as an unquestionable act, Begley Bloom decided to take Delta up on its offer and raked in $11,000 worth of gift cards for her trouble.